Welcome to our Customer Service Department!

Welcome to Bassett’s where we pride ourselves on our clean and friendly stores. At Bassett’s our goal is to give you the best customer service to make grocery shopping a pleasure for you, and we carry out your groceries to your car. Our staff will care for you by taking you to the product; we do not expect you to search for items.

We understand the concept of time – that is why we open additional lanes to get you through the checkout.

Check with individual stores for services offered: our Port Clinton location offers additional services for one stop shopping. A sample of what we offer: if sending packages we have a full service Post Office and UPS office at your disposal. If you have an item that needs to be somewhere or heading back to your winter home think of Bassetts Market Package Service to get your items to their destination. If you need to send some Lake Erie Perch to your home – we can do that! No need to run around town. We also offer fax services and dry cleaning.

Bassett's Market Coupon Policy

We currently Double Manufacturer Coupons up to $.50, not to exceed the amount of any product’s purchase price. Please note that we do not double any in–store or ad–generated coupons.

We reserve the right to follow specific instructions placed on coupon by manufacturer (i.e. ’Do not Double’), as well as limit quantities.

Internet Coupons will be accepted if they are not store specific, copied or otherwise altered and our register software recognizes them as scan–able. We reserve the right to not accept if the amount or stipulations seem unreasonable.

FedEx Drop Box

A FedEx drop box is available at the front of our store for sending small packages and envelopes. If you would have larger packages please call 1-800-GO-FEDEX for a pick up at your Home or Business.
Team Leaders
Customer service mgr. at Bassett's Market Bellevue


- Bellevue Customer Service Mgr. -

Bassett’s customer service is the best around because we look forward to seeing you come back again and again. Don’t hesitate to ask one of our associates for assistance.

Customer service mgr. at Bassett's Market Port Clinton


- Port Clinton Customer Service Mgr. -

I love to be able to help someone find a product or take care of a need. It’s even more fun if we can make them smile, too! Just let us know how we can serve you!

© Copyright 2014- Bassett's Market.